SHIPPING AND RETURNS:
- We offer Free Shipping on orders over $35
- Flat rate shipping on orders under $14.99 of $2.99
- Flat rate shipping on orders between $15 - $34.99 of $3.99
We only ship within the USA. This includes Hawaii, Alaska, Puerto Rico, P.O. Boxes, APO, FPO, and DPO addresses.
Shipments to Hawaii, Alaska, PR and Military addresses may take 7+ business days to arrive.
Orders are fulfilled within 4-6 business days, Monday through Friday, excluding holidays.
When your order ships from our fulfillment center, you will receive a shipment confirmation email with a tracking number for your shipment.
PROMOTION CODES / DISCOUNTS
The promo or discount code must be entered in the discount box at checkout in order for the discount to be applied. Only one promo code can be used per order, and in some cases, codes may only be redeemed once. Unfortunately, we are unable to apply promo codes once an order has been placed. We additionally, can’t apply them to prior purchases. All promo codes are available for a limited time and while supplies last. Expired codes are no longer valid and cannot be used. Promotional codes have no cash value.
We accept Visa, Mastercard, American Express and Discover, Shop Pay, Apple Pay, Google Pay, Sezzle, and PayPal.
Learn more about Sezzle's buy now, pay later options here.
Sales tax will be collected in line with local tax rates.
After an order is placed, an order confirmation email is sent to the email address provided during order placement. The order confirmation email includes the order number and all of the order details. Once an order confirmation is received it means your order is being processed and cannot be canceled. A shipment confirmation email is sent once the order ships from the fulfillment center. The shipment confirmation email includes the shipping tracking number and all of the order details.
We are unable to cancel or modify an order after it's been submitted since we aim to process all orders as soon as possible. If you have any questions about your order, please email firstname.lastname@example.org.
For security purposes, we are unable to re-direct a shipped parcel to a secondary shipping address. If a shipper is unable to complete delivery to the original shipping address provided, the parcel will be returned to the fulfillment center and processed as a return.
You have the option to purchase most items on one-n-only.com with a subscription, that repeats at the shipping frequency you select.
WHERE ELSE CAN I BUY AQUAGE PRODUCTS?
AMAZON 45-DAY GUARANTEE
For Sales on Amazon.com, One N’ Only offers a 45 day money back guarantee (the Guarantee). If for any reason you are unsatisfied with your purchase of One N’ Only products on Amazon.com during the first 45 days following purchase, you may return it to us risk free. One N’ Only is a professional brand and as such, any One N’ Only guarantee / warranty coverage is only applicable with valid proof of purchase from an Authorized One N’ Only Distributor. Currently SBT Supply is the only entity permitted to distribute One N’ Only products via the Amazon platform. The One N’ Only guarantee will not apply to products purchased on Amazon.com without valid proof of purchase from SBT Supply.
ANY MORE QUESTIONS?
Please visit our Contact Us page to reach out. Thank you!